Answers to your frequently asked questions.
How much do your services cost?
We are often asked how much our property management services cost. They are a percentage of collected rent, which is determined by the value of the property you have, and how many properties you have. Our management fee is a percentage that ranges from 8%-10% of collected rent. There is also a leasing fee. The leasing fee is only applied when a vacant unit is rented. We have no re-leasing fee. The leasing fee is half of one month’s rent, not to exceed $695; that is the most it would be charged. Our leasing fee is guaranteed for one year. If a tenant vacated within that time we would not charge to re-rent the property.
How do we do our advertising?
Our own website and sjcmanagement.com gets between 7,000 and 12,000 hits per month on our homes and apartments for rent section, which shows we are a local source many prospective tenants use, to see what's available. We also use over 31 other top-rated websites to advertise your property and with that advertising we get impressive results.
How long a vacancy in-between tenants should you expect?
What we're averaging right now is 14 days in between the tenants. We actually started the process of advertising the property before the current tenants move out. Not all property management companies do that; because it's quite frankly a lot more work. But we take on that extra work in order to mitigate your costs on vacancy.
I'm often asked about pets. Is it a good idea to have pets in my rental? Is it a bad idea to have pets in my rental?
If you're renting out a house in this area and you say no pets, you're actually cutting off about 80 percent of your available market of potential tenants. So having a pet policy that's right for your property and fits your property's needs, and you as an owner, it is critical to be able to get your property rented quickly. In order to make sure that your property doesn't get damage from pets, we have a very comprehensive pet screening policy.
So what is pet screening?
Through petscreening.com we actually screen all applicants' pets. We have the applicant upload photos and descriptions of the pets along with veterinarian information which is verified by petscreening.com. If an applicant has a service animal, petscreening.com does not charge for the screening, but does verify that this is a service animal meeting ADA requirements. I'd love to show you more about this great tool that we use to help property owners.
Do we do interior inspections?
Absolutely. Once a year we will do an interior walk through, and we will send you a comprehensive report. This allows us to check for unknown issues and help ensure your investment is being well maintained.
A question that we get asked a lot about is maintenance and how much should someone expect that to cost when renting out their home.
You should expect some maintenance costs. If you have zero maintenance costs, you most likely have deferred maintenance and ultimately that's affecting the value of the asset itself. In order to keep your real estate rental property in good condition, and therefore worth more if you chose to sell it, you need to keep up on the maintenance. You should expect some maintenance costs. However, there's not one standard amount that you should expect. It does depend upon the age of your property, its current condition, and some other factors. If you'd like to talk more about maintenance give us a call.